Wednesday, December 7, 2016

Unforgettable Coatings Las Vegas- The Client Feedback Gallery

One star is about the highest compliment an honest customer can pay to this company... (and that's only because there is no 'Zero Stars' option). As the previous review stated, this is the single most unprofessional company I've ever been subjected to (a special thanks to the management company who oversees and/or directly causes these types of poor hiring decisions for these condos). First, they placed on my door a '2 Day Notice' for work on the evening of June 22nd, asking that we close our windows and remove all property from our patios within 48 hours so as to ensure that nothing is damaged. At around 7AM the following morning, June 23rd, I was awoken by the sight of a man standing on my 2nd floor patio (the window -- which I would have blocked with drapes, had the '2 Day Notice' been upheld -- looks directly upon my bed... just right there, directly in this stranger's field of vision, front and center). '2 Days' sure felt an awful lot like 12 hours. Fine way to meet the acquaintance of some dodgy looking 'painter' whom you've never seen before in your life (and a risky move on their part, I might add, in such a RED state... good thing they didn't pull that stunt on an 'aim first and ask questions later' resident, but I digress...). My patio furniture had been carelessly strewn about the place -- and was, of course, wet from whatever 'power cleaning' they called themselves doing up there. I go to my living room to discover a huge pool of water (a good 5 to 5 1/2 foot diameter) coming in from under the front door. I guess their 'power-washing' technique involves pointing the hose directly under the doors of their clients' homes... (mind you, never in all 3+ years of residence here have I had any sort of issue with any of the exterior maintenance companies -- not once). The next day, (oh -- to properly set the scene -- this is a nice, quiet area with little to no noise and zero nonsense ---- but wouldn't you know, the entire day - during their presence - is filled with loud talking, unnecessary commotion and just a downright, authentic lack of respect for the homes on which they are 'working') a worker SLAMS his ladder against the side of the building (trust me, I'm not blind to the fact that there is an inevitable amount of noise and commotion for these types of projects -- not always pleasant, but certainly understandable and bearable). This slamming of the ladder, however, was done in such an aggressive manner that the wall art hanging on that particular wall was knocked not only off of the wall, but far enough forward to land several feet from the wall upon which it was hanging. We are not talking about some cheapy drywall situation --- these are very nice, thick, solid, concrete walls that are very strong and very tall, supporting the extremely high ceilings here --- it takes a serious bump to knock something off of the wall from the outside. Again, never in all my time here has anything like that happened -- and to be quite frank, it wasn't the kind of bump that results from mere laziness --- it was the kind of bump that requires intentional force, and a lot of it. When I opened up the door to inform the crew that their recklessness just destroyed a piece of art that was hanging on the wall, the reply that I received was, "oh, sorry." .... ...So that was wonderful, and it fixed everything, evidently. I've seen toddlers coloring with crayons with more care and self-awareness than what these guys exhibit. Long story short(er than it could be) --- this is the sloppiest effort I have ever seen, and if I never see these folks again in my life, it'll still be too soon.
sarah black
stole a spare key from my patio, broke my window and said nothing, left a huge mess more than once including screws all over my drive way , one of which is now stuck in my car tire . They did a sloppy half ass job and stare a little too much in my opinion , very unprofessional .